19 posts.
Starting a restaurant
Delhi dropped the police eating house licence and turned the MCD health licence into a deemed one. Here is what a new restaurant still needs, and in what order.
Starting a restaurant
Mumbai's approval list changed little while Delhi's shrank, and food safety inspections tightened in 2026. Here is what a new restaurant needs and in what order.
Starting a restaurant
Bengaluru split into five corporations in 2025, enforces a Kannada signboard rule, and has frozen new bar licences since 1992. Here is what a new restaurant needs.
Starting a restaurant
After the Arpora fire, every Goa approval is read more closely. Here is what a new restaurant needs, from panchayat to pollution board, and how to plan for the season.
Starting a restaurant
Opening goes faster when you order the work by lead time, not by tidiness. Ten steps, four decision gates and the paperwork to start first.
Starting a restaurant
A single headline figure for the cost to open a restaurant hides more than it shows. Here is the line-by-line structure, the reserve most budgets leave out and a way to price delay.
Starting a restaurant
Your opening date is set by the slowest approval, not by the length of your to-do list. Here is a 90-day, week-by-week checklist built backwards from the tasks that cannot be rushed.
Operations & service
Most operations manuals are written once and ignored. Sort yours by how fast each page goes out of date, give every page an owner, and it becomes a tool people actually open.
Operations & service
Hotel SOP libraries tend to grow until nobody reads them. Sort every procedure into three tiers by what a failure costs, and keep the system small enough to be used on a busy morning.
Operations & service
Pre-shift meetings often turn into announcements that evaporate by the first table. A shorter, changes-only format with a quick check for understanding sticks better.
Menu, food & drink
Much menu advice is folklore. Here are ten real menu design mistakes, with the evidence for each and what to do instead.
People & careers
A hospitality CV works like a good ticket at the pass: clear at a glance, specific, and easy to act on. Here is how to build one.
People & careers
To work abroad in hospitality, check three agreements before you pack: the permit, the contract and the unwritten culture. Here is what to ask, and where to verify it.
Technology & AI
Buyers tend to compare features. A better test is your worst Friday night and your exit plan. A practical checklist for choosing a restaurant POS system with fewer regrets.
Technology & AI
Small venues are exposed through inboxes, shared logins and unpatched till software. Six habits and a one-page plan make the common routes in harder to use.
Marketing & guest experience
A reply to a bad review is written for the guest who has not booked yet. Here is a four-part structure, six templates and the mistakes to avoid on Google and Tripadvisor.
Marketing & guest experience
A restaurant website has one job: answer a hungry stranger's questions quickly, on a phone. Here are ten things it needs and the common ways sites get them wrong.
Property, design & sourcing
Commercial kitchen requirements differ by country and council. Here is a checklist of what to ask authorities and engineers, and the order to ask it in.
Property, design & sourcing
Most design disputes come from three people using the same words differently. A shared service scenario, written before drawings begin, closes the gap.
