Places & perspectives
Strategic Patience: Why Long-Term Thinking Wins in Hospitality
Restaurants and hotels need time for regulars, teams and reputations to compound. Strategic patience is the plan that lets them survive long enough to get there.
Posts about hotels
23 posts.
New formats
The Quiet Disruptors: Micro-Trends Shaping Hospitality
Solo dining, earlier dinners, quieter stays and take-home pantry buys are small shifts with real effects on service. Here is what the data shows and how to respond.
Announcements
Welcome to Paxika
An introduction to Paxika: one place for everything in hospitality and food, who it is for, and what you can do on it today.
Hotels & lodging
How to Start a Boutique Hotel: A Practical Guide for First-Time Owners
Most guides start with the building. Start with the maths of a small room count and the question of who will run the hotel, then let the design follow.
Hotels & lodging
ADR, Occupancy and RevPAR Explained for Independent Hotel Owners
Three numbers run a hotel's top line. Here is how ADR, occupancy and RevPAR fit together, and why two hotels with the same RevPAR can earn very different profits.
Hotels & lodging
Hotel, Hostel or Serviced Apartment: Which Model Fits Your Capital?
Hotels, hostels and serviced apartments each ask for a different kind of capital: labour, volume or construction. Match the model to what you can actually fund.
Hotels & lodging
Independent Hotel or Franchise? How to Choose a Brand Affiliation
A brand is worth what your hotel earns with it, minus what it earns without it, minus the fees. Here is how to put numbers on that before you sign.
Hotels & lodging
How to Convert a Heritage Building into a Hotel
A heritage hotel conversion works when the building sets the brief. Survey first, map the consents, let the floor plan decide the rooms and price in the premium.
Hotels & lodging
Hotel Pre-Opening Budget: Where the Money Really Goes
A hotel pre-opening budget is less about the building and more about people and time. Here is where the money goes, and how to price a week of delay.
Hotels & lodging
Designing the Hotel Guest Journey: From Booking to Farewell
Guest journey maps usually list stages. A better one lists promises: what you said, who keeps it, and how you would know it broke. Here is the framework.
Hotels & lodging
Should Your Hotel Run Its Own Restaurant?
Hotel restaurants are usually judged on their own profit, and misjudged. Decide by the job the restaurant does for the rooms, then pick the model that fits.
Hotels & lodging
10 Numbers Every Hotel Owner Should Read Each Morning
Ten numbers, read in a sensible order, tell you how last night went, how the next 90 days look, where cash is and what tomorrow needs. Each comes with a question.
New formats
What Is a Microhotel? The Small-Footprint Model Explained
A microhotel is a hotel with small, well-designed rooms and generous shared spaces. It can earn more per square metre, but only if the lobby and bar carry the stay.
New formats
Hotel, Restaurant and Retail in One Space: Why Hybrids Are Winning
Hybrid venues are spreading because they spread fixed costs over more hours. They pay when the uses share a guest, a stock or a space, and struggle when they only share a roof.
New formats
12 Hospitality Concepts That Should Exist but Don't
Twelve unbuilt hospitality ideas, from a restaurant designed for one diner to a kitchen for night-shift workers. Each is an idea to test, not a business that exists.
Operations & service
Hotel Standard Operating Procedures: A Simple System That Scales
Hotel SOP libraries tend to grow until nobody reads them. Sort every procedure into three tiers by what a failure costs, and keep the system small enough to be used on a busy morning.
People & careers
How to Become a Hotel General Manager: The Career Ladder
A hotel general manager career has several entry routes but one common test: can you run the numbers as well as the lobby? The rungs, the routes and what the official data says.
Technology & AI
PMS, CRS and Channel Manager: How Hotel Software Connects
A hotel property management system, a CRS and a channel manager each hold part of the truth. How they connect, where they disagree, and how to avoid a double booking.
Technology & AI
Cybersecurity for Small Hospitality Businesses: A Plain-Language Guide
Small venues are exposed through inboxes, shared logins and unpatched till software. Six habits and a one-page plan make the common routes in harder to use.
Technology & AI
The Tech Stack of a Modern Independent Hotel
Build a hotel tech stack around who owns each piece of data, not around feature lists. Start with a core of four systems and add layers only when the core is stable.
Marketing & guest experience
Local SEO for Restaurants and Hotels: Rank on Maps and in AI Answers
Google ranks local results on relevance, distance and prominence, and AI answers draw on the same few sources. The practical job is one accurate fact sheet, repeated everywhere, then tested.
Property, design & sourcing
Hospitality Consultants: When to Hire One and How to Choose
A consultant is worth hiring when you have a specific decision to make and no one inside the business who can make it well. Here is how to tell, and how to choose.
Property, design & sourcing
A Supplier's Guide to Winning Restaurant and Hotel Clients
Restaurants and hotels rarely switch for a slightly better price. They add suppliers to fill a gap. Here is how to find the gap, clear the checks and keep the account.