People & careers
10 Books Every Restaurant Founder Should Read
Ten real books for people opening a restaurant, chosen by the question each one answers, with what it is good for and where it falls short.
Posts about lists
12 posts.
Hotels & lodging
10 Numbers Every Hotel Owner Should Read Each Morning
Ten numbers, read in a sensible order, tell you how last night went, how the next 90 days look, where cash is and what tomorrow needs. Each comes with a question.
New formats
12 Hospitality Concepts That Should Exist but Don't
Twelve unbuilt hospitality ideas, from a restaurant designed for one diner to a kitchen for night-shift workers. Each is an idea to test, not a business that exists.
Operations & service
10 Ways to Cut Restaurant Food Waste That Pay for Themselves
Food waste has four sources, and each needs a different fix. Weigh it by source first, then work through ten changes in order of effort, starting with the ones that cost almost nothing.
Operations & service
Sustainable Restaurant Operations: Energy, Water and Waste
Start with the bin, then the tap, then the meter. A practical order of work for a sustainable restaurant, with the published evidence on what pays back.
People & careers
Hospitality Careers: 25 Paths Beyond Waiter, Chef and Front Desk
People tend to picture hospitality as waiters, chefs and receptionists. Here are twenty-five other paths, from sommelier to revenue manager to kitchen designer, with how people enter each.
People & careers
How to Become a Chef: Training, Experience and the Honest Timeline
Culinary school, apprenticeship or straight into a kitchen? A realistic look at the routes, the years of experience employers expect, the pay, and the shift from cook to chef.
Technology & AI
AI in Hospitality: 15 Practical Uses for Restaurants and Hotels
Fifteen practical uses of AI for restaurants and hotels, sorted by who sees the output and whether a person checks it, plus a way to run a first pilot.
Marketing & guest experience
The 7 Moments That Make a Guest Experience Worth Talking About
Guests do not remember a meal evenly. They remember a handful of moments, usually the handovers. Here are seven to design on purpose, and what to do at each.
Places & perspectives
Top 10 Cities for Hospitality Entrepreneurs in 2026
Ten cities from five regions, judged on demand, ease of setup, cost of space and labour, food culture and the professionals you can hire. An editorial ranking, with a caveat for each.
Places & perspectives
Top 10 Food Cities Every Chef Should Work In at Least Once
Ten cities worth a season or a year in the kitchen, ranked on stated criteria with counts from Michelin and the 2025 World's 50 Best, and one thing each teaches.
Places & perspectives
The Future of Hospitality: 10 Predictions for the Next Decade
Ten informed views on where hospitality is heading over the next decade, each with a stated confidence, the evidence behind it, and what would change our mind.