Technology & AI
AI in Hospitality: 15 Practical Uses for Restaurants and Hotels
Fifteen practical uses of AI for restaurants and hotels, sorted by who sees the output and whether a person checks it, plus a way to run a first pilot.
Posts about technology
10 posts.
Technology & AI
How to Choose a Restaurant POS System: A Buyer's Checklist
Buyers tend to compare features. A better test is your worst Friday night and your exit plan. A practical checklist for choosing a restaurant POS system with fewer regrets.
Technology & AI
PMS, CRS and Channel Manager: How Hotel Software Connects
A hotel property management system, a CRS and a channel manager each hold part of the truth. How they connect, where they disagree, and how to avoid a double booking.
Technology & AI
Restaurant Inventory Software: What to Automate and What to Count by Hand
Software can do the sums, reorder lists and invoice entry. Only a hand count tells you what is really on the shelf. How to split the work and what to count weekly.
Technology & AI
Dynamic Pricing for Restaurants: Does It Work and Is It Fair?
Restaurant dynamic pricing works best as a discount for quiet hours, not a surcharge for busy ones. The evidence on fairness explains why, and how to test it safely.
Technology & AI
QR Menus, Kiosks and Robots: Where Technology Helps and Where It Hurts
Restaurant technology works when it takes over a transaction and fails when it replaces being noticed. A simple test for QR menus, kiosks and service robots.
Technology & AI
Cybersecurity for Small Hospitality Businesses: A Plain-Language Guide
Small venues are exposed through inboxes, shared logins and unpatched till software. Six habits and a one-page plan make the common routes in harder to use.
Technology & AI
The Tech Stack of a Modern Independent Hotel
Build a hotel tech stack around who owns each piece of data, not around feature lists. Start with a core of four systems and add layers only when the core is stable.
Marketing & guest experience
10 Restaurant Website Must-Haves and What Most Sites Get Wrong
A restaurant website has one job: answer a hungry stranger's questions quickly, on a phone. Here are ten things it needs and the common ways sites get them wrong.
Places & perspectives
The Future of Hospitality: 10 Predictions for the Next Decade
Ten informed views on where hospitality is heading over the next decade, each with a stated confidence, the evidence behind it, and what would change our mind.