Menu, food & drink
10 Menu Design Mistakes and What Smart Restaurateurs Do Instead
Much menu advice is folklore. Here are ten real menu design mistakes, with the evidence for each and what to do instead.
Blog
Menu, food & drink
How to Develop a Signature Dish: A Chef's Process from Idea to Menu
The idea is the easy part. A signature dish is the one a guest can describe to a friend and your kitchen can cook the same way a thousand times. Here is the process.
People & careers
How to Hire Great Restaurant Staff in a Tight Labour Market
Hiring restaurant staff gets easier when you stop advertising a job title and start describing a shift. A five-step process for a market where good people have options.
People & careers
Hospitality Careers: 25 Paths Beyond Waiter, Chef and Front Desk
People tend to picture hospitality as waiters, chefs and receptionists. Here are twenty-five other paths, from sommelier to revenue manager to kitchen designer, with how people enter each.
People & careers
How to Become a Chef: Training, Experience and the Honest Timeline
Culinary school, apprenticeship or straight into a kitchen? A realistic look at the routes, the years of experience employers expect, the pay, and the shift from cook to chef.
People & careers
How to Become a Hotel General Manager: The Career Ladder
A hotel general manager career has several entry routes but one common test: can you run the numbers as well as the lobby? The rungs, the routes and what the official data says.
People & careers
Restaurant Staff Retention: What Actually Keeps People
People rarely leave a restaurant for one reason. An essay on the three things that tend to keep them, a rota people can plan a life around, a visible next step, and being known.
People & careers
Building a Hospitality Culture Without Burning Out Your Team
A strong hospitality culture is the set of habits your team keeps when the dining room is full. Here is how to build one that does not run on exhaustion.
People & careers
How to Write a Hospitality CV That Gets Interviews
A hospitality CV works like a good ticket at the pass: clear at a glance, specific, and easy to act on. Here is how to build one.
People & careers
Working Abroad in Hospitality: Contracts, Culture and What to Check
To work abroad in hospitality, check three agreements before you pack: the permit, the contract and the unwritten culture. Here is what to ask, and where to verify it.
People & careers
Independent Hospitality Careers: How Consultants and Chefs Build Portfolios
An independent hospitality career is a portfolio of work, not a single job. Here is a simple model for building one, and the facts official data leaves out.
Technology & AI
AI in Hospitality: 15 Practical Uses for Restaurants and Hotels
Fifteen practical uses of AI for restaurants and hotels, sorted by who sees the output and whether a person checks it, plus a way to run a first pilot.